Enjoy a pleasant massage anywhere you like with the Quzy wireless neck and shoulder massager. Its soft cotton-like material will wrap you in gentle heated massage without being trapped by a power cord. With its approximate 2.5 hours battery life you’ll be enjoying massage wherever and whenever you want.
Don’t hesitate to try using your Quzy for massage along your calves, thighs, lumbar, and neck-and-shoulders. Its 8 heated massage heads work at 3 selectable speeds to effectively and deeply massage the targeted ache or pain. The included wall adapter is small and doesn’t take much space and is interchangeable with other Synca Wellness massage accessories. Its modern elegant Japanese design shows the attention to detail you’ll get in all Synca Wellness products.
Warranty, Shipping & Returns
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@novaathlete.co.uk and we will arrange delivery and provide you with instructions for next steps.
You can always contact us for any return question at sales@novaathlete.co.uk
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@novaathlete.co.uk
Warranty